Privacy Policy

1. Introduction

BitRegalo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us when you:

• Register for an account
• Use our Service features
• Contact us for support
• Subscribe to our newsletter or communications
• Participate in surveys or feedback

This information may include your name, email address, wallet address, and other contact or identifying information.

2.2 Automatically Collected Information

When you use our Service, we may automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Transaction data (on-chain transaction hashes and metadata)
• Log files and analytics data

2.3 Blockchain Data

As a blockchain-based service, certain information is inherently public and immutable, including transaction hashes, wallet addresses, and on-chain verification records. This information is part of the blockchain's public ledger and cannot be deleted or modified.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and verify digital assets
• Authenticate users and prevent fraud
• Send you technical notices and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns and trends
• Develop new features and services
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support.
• Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with your explicit consent or at your direction.

5. Blockchain and Public Data

When you use our Service to create verifications, timestamps, or other on-chain records, this information becomes part of the public blockchain. This includes transaction hashes, verification metadata, and associated wallet addresses. This data is permanent, publicly accessible, and cannot be deleted. By using our Service, you acknowledge and consent to this public disclosure of verification data.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Note that blockchain data cannot be deleted once recorded on-chain.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request correction of inaccurate or incomplete information.
• Deletion: You may request deletion of your personal information, subject to legal and operational requirements.
• Objection: You may object to certain processing of your information.
• Data Portability: You may request a copy of your information in a portable format.

To exercise these rights, please contact us using the information provided in the Contact section.

9. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect and store information about your use of our Service. You can control cookies through your browser settings, though this may affect your ability to use certain features of the Service.

10. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our official channels or visit our website for support information.